CRM

Siebel_SystemsTechbrains helps businesses to leverage on the power of innovative CRM applications. We develop custom CRM apps that help clients

  • To sustain customer records at a central place that can be accessed by every employee
  • To help the client service, sales or customer departments to improve the sales and the after sales service
  • To denote variables like changes in the market trend, changes in customers’ preferences, and shift in purchasing power
  • To manage the data in a concise and centralized way
  • To study the customers’ behaviour, their attitude towards the product, the consistency of the sold products etc.
  • To generate information about the changing trends.

Techbrains software architects and enterprise developers first understand the needs and requirements of the business, later to focus on developing custom software to maintain the database. We also help businesses to streamline the functioning of different departments of the organization through the usage of the right CRM apps.

Techbrains’ CRM competency includes

  • Salesforce CRM: Our focus is on organisation’s relationships with individual people – whether those are customers, service users, colleagues or suppliers.
  • Siebel CRM: Our focus is on configuring CRM business rules once and deploys everywhere.

Microsoft Dynamics: Our focus is on configuring reporting and BI, and achieves improved programmability.